Privacy Policy

Effective Date: October 1, 2025

Welcome to Relieve App!
We value your privacy and are committed to transparency in how we handle your information. This Privacy Policy explains what information Relieve App collects, how it is used, and the choices you have regarding that information.

1. Information Collection and Use

Personal Information Collected
Relieve App offers sign-in options for account creation and authentication, such as Google Sign-In or direct email registration.
When you create or log in to a Relieve account, we may collect and securely handle:

  • Name
  • Email address

This information is used only for authentication, personalization, and account security. Relieve App does not share, sell, or use this information for advertising or marketing.

User Entries and Reflections
Relieve App allows you to create personal content for emotional reflection, including written entries, voice recordings, images, photos taken with your camera, and text scanned from images  (OCR – text recognition).

Access to the camera, photo library, microphone, and text scanning features is requested only when you choose to use these features.

  • Written reflections may be securely linked to your account for use across devices
  • Voice recordings, images, and scanned text are stored locally on your device and are not uploaded or shared

Relieve App does not collect medical or clinical data. All content is considered personal self-expression.

2. Data Security and Handling

How We Protect Your Data
We use industry-standard practices to help protect your information, including:

  • Secure access controls and authentication safeguards
  • Regular security monitoring and updates
  • Protections against unauthorized modification or disclosure

Data Transmission and Storage
Relieve App uses Firebase services provided by Google for reliable account authentication and system operation.
Data related to authentication or account association may be processed on Google’s secure servers in different countries.
While we maintain reasonable security measures, no online system is entirely risk-free.

Your Responsibility
Please avoid including highly sensitive or medical information in your reflections. All entries are created voluntarily and at your own discretion.

3. User Rights and Data Retention

As a Relieve App user, you have the right to:

  • Access: View and manage your stored journaling data within the app.
  • Correction: Update incorrect or outdated personal information.
  • Deletion: Delete your account and journaling entries directly in the app. Once deleted, data will no longer be accessible.

Some minimal data may be temporarily retained only for:

  • Legal compliance
  • Security auditing
  • System integrity

Data that is no longer required will be deleted or anonymized.

Data Continuity

If you use Relieve without creating an account—or if you delete or reinstall the app—your previous entries may no longer be available on your device.
Voice recordings and images are stored locally and cannot be recovered if the app is deleted, reinstalled, or if the device is lost.

4. Third-Party Services

Relieve App does not currently integrate with external analytics or advertising services. If new features requiring third-party data handling are added, this policy will be updated and your explicit consent requested.

5. Children’s Privacy

Relieve App is not intended for children under 13. We do not knowingly collect or store data from users under 13. If such data is discovered, we will delete it immediately.

6. International Data Compliance

Relieve App may process and store data on servers operated by our service providers, such as Google Firebase, which may be located in different countries.

We comply with applicable international data protection laws, including:

  • GDPR (General Data Protection Regulation – EU)
  • CCPA (California Consumer Privacy Act – USA)

If you are located in the EU or California, you have specific rights to request access, correction, deletion, or restriction of your personal data.

7. Disclaimer Notice

Relieve App offers journaling, mindfulness, and sound practices intended to support calm and self-reflection. It is not a substitute for professional medical or therapeutic care.
If you are experiencing significant emotional distress or mental-health challenges, please seek assistance from a qualified professional.

This disclaimer is also available within the app for your convenience.

8. Changes to This Privacy Policy

Relieve App may update this Privacy Policy periodically. If significant changes occur, we will notify users via:

  • In-app notification
  • Email (if provided)

Your continued use of Relieve App after updates indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📩 relieveapp2025@gmail.com